Alexia Gooding, an accountant at a local bank in California speeds off to work one Monday morning. She screeches to a stop at the pedestrian crossing on Easternat Streetnear the grocery store to let the pedestrians cross. Suddenly, her phone rings and she reaches for it in her handbag at the back seat of her car.

After she hangs up, she absent-mindedly steps on the accelerator without making sure the road is clear and almost immediately, she hits the brakes but it is too late. She had not seen Mrs. Ellen Gold crossing the road. Mrs. Gold to hospital is admitted at the hospital with a broken hip and elbow. Metal plates are fixed permanently on her hip and elbow since her frail bones cannot recover fully on their own. She also needs a lifetime of physiotherapy sessions to help her regain her walking.

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