Although this case study discusses an individual, Isabel Stewart’s behavior in the organization she works for, a major part of this case analysis would focus on the environment that shapes her overall perception of the organization and acts as a catalyst in a majority of her decisions as well as opinions formed through observation of different phenomena.
The case has been organized into an interesting structure discussing every part of Isabel’s personality long before describing her activities while in the organization. The first section explains Isabel’s personal life as well as the start of her career purposefully in order to describe how an individual’s initial upbringing affects behavior and performance in the organization. Upcoming sections in the case shed light on her interaction with various individuals across the organization, her perception of competition, her expressions about employee-employer relationships, factors of motivation and positive reinforcement, missed opportunities, her strengths and weaknesses, in her own view as well as in view of others that work in close coordination with her.
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